Welcome to the online store louizabridal.gr
Introduction
Louizabridal.gr is the online store of exhibition and distribution of products through the Internet of the company "Vladikas & Co. EE." with the distinctive title "LOUIZA", located in Ioannina at 4 km Ioannina - Athens (Tax Identification Number: 081568939 / Tax Office NE Ioannina). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the LOUIZABRIDAL online store, located at louizabridal.gr.
Make sure that you agree with the following terms and conditions because your further use and browsing of the above website louizabridal.gr implies your explicit and unconditional consent and consent with them.
Section 1. Terms
Louizabridal reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, according to its needs and trading habits. It is clarified that the change of terms does not occupy orders that you have already placed.
Section 2. Information provided & Products
Louizabridal is committed to the completeness and validity of the information provided on the website of louizabridal.gr both in terms of the existence of essential features that are described on a case-by-case basis for each product it has, and for the accuracy of the information regarding the provided, from the Louizabridal online store of services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.
Section 3. Limitation of liability
Louizabridal can not guarantee the availability of the products, but it does inform the final consumers about their non-availability.
In case one of the selected items is missing and the page has not been updated, Louizabridal is obliged to offer the customer alternatives. If there is a financial difference with the new proposal and the price is higher, the customer must cover it. If the new product is at a lower price Louizabridal must return the difference. In the event that these solutions are not accepted, Louizabridal is obliged to refund the money paid by the customer, only for the item that is in short supply and in no case of the entire order.
Louizabridal is only responsible for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.
The Louizabridal online store is not responsible for any technical problems that may arise for users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also Louizabridal is not responsible for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it. Our online store is not responsible for any product hits if they are made during shipping by postal service. The responsibility lies with the transport company.
Section 4. Copyrights
The website louizabridal.gr is the official website of the "Louiza" store for online sales. All the content of the websites, posted by louizabridal.gr including images, graphics, photos, drawings, texts, services and products are the intellectual property of the store "Louiza" and the company under the name <> and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual provider of the content of the websites is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of VLADIKAS & CO. EE. or any other legal proprietor of the above copyrights.
The names, images, logos and insignia that represent the Louisa store and / or its online store and / or third parties contracted with them as well as their products or services, are the exclusive hallmarks of louizabridal.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and display on the websites louizabridal.gr should in no way be construed as a transfer or assignment of their license or right of use.
Section 5. Obligations of the User
The users of the website louizabridal.gr accept that they will not use them and the online store of Louizabridal for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive , disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may harm minors in any way, is not entitled to be transmitted infringes any patent, trademark, trade secret, copyright, copyright or other proprietary rights contained therein; software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or obstruct the operation of any computer software or hardware, whether intentionally or unintentionally, in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store users' personal data.
Section 6. Security
Louizabridal recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Online Store is achieved by the following methods:
Ensuring the Confidentiality of the Transfer of Your Personal Data
To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system is certified by Verisign, a company that specializes in transaction security.
Controlled Access (firewall)
Access to Louizabridal systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and company information.
Section 7. Privacy Policy
During your visit to the pages of louizabridal.gr you may be asked to state your personal information that concerns you (name, surname, email address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the louizabridal.gr websites, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the assurance of the operation of the respective service and is not allowed to be used by any third party (except where provided by law to the competent authorities only).
Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with Louizabridal, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information does not exist any illegal processing.
For any question or suggestion or statement related to these issues please contact us via the "Contact Details".
At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.
Section 8. Buying Products
Product Stock
Unlike most online stores of our kind which have posted photographic material and prices with a shopping cart without being able to sell them immediately, we inform you that:
"Louiza" is also a physical store since 1983 and for this reason all the products that have a shopping cart are immediately available, in case a product is sold out, the cart stops appearing and in its place it says that it is sold out or expected (so you can not add it to your order).
When placing your order you will receive an automated e-mail stating its details. After processing the order by the online shopping department of Louizabridal.gr within 4 business days you will receive the second and confirmation e-mail with the products that will be sent to you. In case there is a pending issue in your order or the issue is pending, then we will be in constant contact.
There is no way to deactivate these updates, the sending of which is a prerequisite for the proper progress of your order. We invite you to ensure that these emails can reach you and that you keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general terms governing our transactions, to inform us without delay.
Section 9. Withdrawal / Product Return - Product Replacement
Within the obligations of our company is to be satisfied for this reason it checks your order (where you allow us) and makes the final technical quality control of them.
However, if an item has a problem due to material failure or inability to check (due to sealed) packaging, you can replace it once the product is actually defective and not due to misuse.
The products should be checked by the customer upon delivery by the carrier and in his presence. In case there is a problem with the packaging or it has been damaged something inside it must be certified by the carrier and within 2 business days of receipt the Louizabridal must be informed by the customer.
The shipping costs of the return and its replacement will be ours only in case the product is defective in construction in any other case the shipping cost is borne by the customer.
The final technical inspection for the approval and replacement of the product for any manufacturing error or material failure is done only if checked by our company. In no case is a refund accepted, only replacement of the products.
PRODUCT REPLACEMENT
You have the right to replace products within 2 days from the date of receipt if they are problematic / defective and after contact and approval. Our online store is not responsible for any product damage if done during transport via postal service. The responsibility lies with the transport company. In no case will a refund be accepted, only the replacement of the products if they are problematic / defective and not due to the withdrawal of the customer.
ORDER CANCELLATION
i. After the completion of the order by the customer, its cancellation is not accepted for any reason.
ii. In case one of the selected items is missing and the page has not been updated, the order is not canceled. Louizabridal.gr is obliged to offer the customer alternative solutions for the product that is in short supply. If there is a financial difference with the new proposal and the price is higher, the customer must cover it. If the new product is at a lower price, Louizabridal.gr must return the difference. In case these solutions are not accepted, Louizabridal.gr is obliged to return the money paid by the customer, only for the item that is in short supply and in no case of the entire order.
Section 10. Payment Methods
Pay on delivery - Payment upon receipt of the order at your place + € 3.00. The cash on delivery method is valid for all of Greece.
Deposit / transfer to a bank account
National Bank Account Number: 261/46921445
Iban: GR87 0110 2610 0000 2614 6921 445
BIC: ETHNGRAA
Payment via "PAYPAL"
Section 11. Code of Ethics
The operation of the store is governed by the use of the current Code of Ethics. More information, you can see here: [http://www.greekecommerce.gr/gr/kwdikas-deontologias].
Section 12. Conflict Resolution
Possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution process
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution is now provided through the Alternative Dispute Resolution (ADR) process throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at the following link. Click here to be taken to the site.